Workshop Report: Listening and the Art of Pastoral Care Visiting

By Marilyn Boileau
Trinity United, Garson

On Sat. Oct. 27, 2012, I attended a well-presented, thought-provoking, practical workshop presented by MILC on pastoral care visiting. The workshop was well-attended and the presenters were very knowledgeable about their subjects.

The morning presenters were Rev. Catherine Sommerville and Madeleine Sauve (from Warmhearts). The presentations were on the art of communicating. We covered conversation starters, how we communicate and communication blockers. Not only did we listen but we had an opportunity to practice what we learned.

The topic of confidentiality sparked a lot of discussion. Two inspirational videos were presented.

Following a great lunch, Allison Cline-Dean, Chaplain, Pioneer Manor and Sister Costanza Romano, Chaplain, St. Joseph’s Health Centre presented some very practical information on how to do pastoral visiting. There was plenty of opportunity to ask questions. We left with a wealth of information as well as a Prayer Book for Pastoral Visitors.

A couple of messages I took away: 55% of communication is through body language – I’ll be thinking twice about sitting with my arms and legs folded!

Taking care of oneself is important to prevent burnout. From the discussion and chatter that took place I would say that the day was informative for the attendees.